Talent Management
Introdução
Talent management is a set of integrated organisational human resource processes designed to attract, develop, motivate, and retain productive, engaged employees. The goal of talent management is to create a high-performance, sustainable organisation that meets its strategic and operational goals and objectives.
Justificativa
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This toolkit talent management helps a leader to:
- attract, develop and retain productive engaged employees.
- identify, develop and deploy the right talent in order to meet strategic priorities of the organisation in the short and long term.
- accelerate the development of employees by identifying opportunities for career growth and development within the organisation.
- identify internal talent pools and transfer knowledge to others within the organisation.
O que você pode esperar
In seven steps this toolkit will support you to attract, develop, and retain productive and engaged employees. Here you’ll find a step-by-step guide, tools, examples and other resources for managing talent.
Passo 1: Identify Talent Needs
- Create an organisational definition of talent in line with long term, strategic priorities – “What is the talent that the organisation needs?” The definition should reflect the organisations core values.
- Identify critical positions based on the organisation strategy.
- Identify and focus on critical capabilities.
This short video from LinkedIn Learning walks you through the basic steps of talent management:
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Passo 2: Assess Talent based on Potential
- Identify which talent gaps you have within the organisation. Will you be recruiting new employees or will you focus on identifying talent within your organisation?
- Formulate the criteria and the process for identifying 'high potentials'. Potential is often assessed as a combination of the factors: behavior, values, attributes, stretch.
- Identify high potential employees based on the process and criteria articulated.
- Watch this short video from Canadian HR Reporter on how to identify high potential employees:
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Passo 3: Define Talent Pools
- Map your employees on performance and potential to perform into nine distinctive talent segments/pools as in the Nine Box matrix. Watch the short video below that explains the Nine Boxes in 90 seconds.
- Create employee profiles with strengths and possible gaps based on this assessment for the 'High Performance, High Potential', 'High Performance, Medium Potential', 'Medium Performance, High Potential' employees.
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Passo 4: Map Successors to Critical Roles
- Map potential successors to critical roles identified, based on the employee profiles created post the assessment.
- Why is this important? Watch this 'dramatic' video below to understand the importance of succession planning to maintain the talent within your organisation.
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Passo 5: Create Development Plans
- Create development plans together with each of the selected employees. These should be created focusing on areas of development identified post assessment to meet succession and career growth needs.
Passo 6: Execute Development Plans
- Execute the development plans for each employee. Development plans typically pick up two or three development goals. For instance continuous improvement could be a development area with development goals around formal learning, on-the-job activities, reflection exercises, coaching/mentoring etc.
- Also, think about what courses, classroom or online, could support your high potential in their growth.
Passo 7: Monitor and measure outcomes
- Track the progress of the development plans regularly.
- Track the succession coverage for critical roles.
- Track the retention levels of your key talent.
Key To Success
- Active participation and championing by senior executives.
- Alignment of the program with the strategic direction of the organisation.
- Employee input, engagement, and participation.
- Effective organisational communication of the program.
Desafios
- Talent management is a process that has long term benefits – but many organisations only have the bandwidth to focus on the short to mid term.