Mobilising support example:
Sign language education for basic service providers

Organisation Deaf Ability Initiative
Website https://www.facebook.com/Deaf.Ability.Initiative/?ref=page_internal
Country Kenya
Type NGO
Topic Disabled

Summary

Deaf Ability Initiative decided to campaign for the training of basic service providers in Kenyan Sign Language (KSL), in order to improve the access of deaf and hard of hearing people to (government) services.

Problem analysis

Deaf Ability Initiative (DAI) believes that by training basic service providers in Kenyan Sign Language (KSL) and disability mainstreaming, they will effectively deal with the challenge of inaccessibility of basic services for the deaf and hard of hearing. Access to quality, affordable and non-discriminatory social services is meant for all, irrespective of one’s disability, race, creed and social status. The Constitution of Kenya (2010) provides that the government shall promote the use of Kenyan Sign Language in public settings for effective participation of deaf citizens. Nevertheless, rights of deaf citizens are usually violated in major public settings. For instance, participation of deaf people in mainstream society is limited due to communication barriers. Worse still, deaf citizens hardly have access to basic health care services in public health, due to communication barriers between health service providers and deaf people themselves.

Solution analysis

In response to the problem above, the action intended to enhance access to basic services for deaf and hard of hearing people. Involvement of beneficiaries and stakeholders was critical in identifying the strategies, the approach and the campaign messages for addressing the described problem. Capacity building through in-house training was discussed and eventually agreed upon, as main strategy for improving access to basic services for deaf people.
The action focused on the training of at least 20 health care service providers from each public health centre in four counties. DAI will also consider training community members and some sections of private sector workers on Kenyan Sign Language to promote accessibility of essential services, especially for marginalised deaf persons.
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