}
Know How

Change Management

Step 9: Institutionalise Change

  • Create new systems and processes throughout the organisation to adopt the change that has taken place. This may include:
    • revision of appraisal and review processes.
    • changing orientation processes for new staff.
    • changing hiring policies.
    • changes in Standard Operating Procedures (SOP).
  • Also, do not forget to communicate the changes within your organisation to the outside world as well. Work with your communications team to make sure the external communication aligns with the internal communication.